Field Services

Overview

The Altron FinTech Field Services team provides cost effective field support to any business type, with regional offices across South Africa the field services team will provide installation, maintenance, and training within south Africa and parts of the African continent. The Altron FinTech Field Services team will provide high quality service and secure warehousing for inventory.

Key Features

  • Secure warehousing
  • Site installations
  • Staff training
  • Maintenance and repairs

Key Benefits

1

Monthly Payment Terminal Installation

The Field Services team are currently installing an average of 150 to 200 payment terminals per month
2

Payment Ternimal Maintenance

Maintaining more than 16 000 payment terminals across South Africa and Africa.
3

National Coverage

An average of 3000 km’s travelled per day by the Field Services team
4

Crossing Borders

Field Service support throughout South Africa and parts of Africa

What Our Clients Think

Excellent customer service received to date. We are a very happy customer and enjoy our engagement with NuPay Field Services.

Leonard ShenkerWalletdoc

Generally good and very professional service. They deliver on what they promise.

John KollerLe Creuset

We developed a great partnership with Altron and their dedication to our business needs is evident in all aspect of the bespoke solutions they innovate for us. We appreciate their proactive approach in terms of developing and/or suggesting products and solutions we can implement in our own growth efforts

Gillian MeadCashbuild

Excellent assistance with onsite training and support
Saved us from losing a long-standing client to a competitor and TeamViewer telephonic support with clients who are far away

Sharon JohnstoneEasi card (Pty) Ltd

We have always had a very personal relationship with the full supply chain in the business and are allowed the freedom to communicate with the people in ACS without red-tape in order to resolve matters as fast as possible. We appreciate the professional and courteous way they support and assist us in all aspects of our business with ACS. This applies to the full team, starting from the “doorman”, “store man”, “tea lady”, accounts, sales and chief.

Hermann HafenscherSmart Five Card Solutions
Ready to innovate?

Connect with us.

If you have a query or want to know more about the solutions we offer, we would love to hear from you. Our friendly and professional team will be in contact with you as soon as possible during office hours.